FAQ Why Freeze Frame Publishing? What are Photo Books? How do I make a book with Freeze Frame Publishing? Can I see samples? How long does it take to make a photo book? How can I get my pictures ready to make a photo book? How many pictures do I need? How many pictures can I use? What if some of my pictures are not in digital format? Once I make my photo book, how long before I receive it? What if I want to order another copy at a later date? What if I don’t like my printed photo book? My pictures are ready to go…now what? How can I contact you? Why Freeze Frame Publishing? We are a West Michigan company and we offer personal service with live support. We offer competitive pricing, and you can pay in a variety of ways. We come to you! Back to Top What are Photo Books? Photo books are great ways to store and share your memories and are quite easy to make. You do not need extra supplies or materials, or lots of time. In fact, you don’t even need printed copies of your pictures. All you need is a CD or flash drive or your camera’s media card with photos. You can build your photo book in the comfort of your home! Back to Top How do I make a book with Freeze Frame Publishing? WE COME TO YOU! Unlike the large chain stores where you sit with strangers in loud, brightly-lit areas, we bring our mobile photo book lab to you! Back to Top Can I see samples? We have several samples to show you: weddings, senior pictures, vacations, community fund-raising events, high school dances, and pets. Visit our blog to see page layout samples, tips, and ideas. Also check our 'samples' page. Back to Top How long does it take to make a photo book? Your first photo book takes the longest. Many people build their first books in two hours. Back to Top How can I get my pictures ready to make a photo book? Once you have an idea of the photo book you want to build, gather your pictures, load them onto your computer in a folder. It is also a good idea to have a few extra photos available to use. Back to Top How many pictures do I need? How many pictures can I use? Our 20 page classic photo book can hold anywhere from 20 to 100 pictures! We find 80 pictures gives you plenty of choices and options. Back to Top What if some of my pictures are not in digital format? We can help you convert your pictures into a format you can use to build your photo book. Please visit our Products and Pricing page for more information on converting your pictures to digital format. Back to Top Once I make my photo book, how long before I receive it? You can expect your photo book delivered to the party site in one week. We will be happy to ship a copy of your photo book anywhere*! (shipping rates apply) Back to Top What if I want to order another copy at a later date? You can! Please contact us and we will be happy to make another copy of your photo book. Back to Top What if I don’t like my printed photo book? Our photo book program allows you to pre-view your book. You can view photo placements, caption content and placements, and see how the backgrounds look before your book is printed. If there is a quality issue with one of our photo books, please contact us and we will make things right. We guarantee the quality and durability of our photo books. Please visit our Build Your Book page for further information on reviewing your photo book before it is printed. Back to Top My pictures are ready to go…now what? You’ll want to create a folder on your computer in which to place your pictures. Once your pictures are loaded on your computer, open the photo book program. Select the type of book you would like to build. Once the template has opened, you can add your pictures. The easiest way to do this: Open the My Pictures folder from the start menu, highlight your picture folder, left click, hold the button and drag the folder to the bottom section of the photo book program. Your pictures should appear! Back to Top How can I contact you? Please email us! jen@freezeframepublishing.com; ken@freezeframepublishing.com; or laura@freezeframepublishing.com You can call us too! 616-897-5398 Back to Top Freeze Frame Publishing -10383 36th Street - Lowell, MI 49331 |Home| |Products| |Pricing| |Order Information| |Services | |See Samples| |About| |Contact Us| |Download| |News/Promos| |FAQ| |Blog| |Promos| |Partner With Us| |Privacy Policy| |Site Map|