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Order Information/Policies

 Estimated Product Processing Times

Standard USPS

 

Photo Product

Estimated

Printing Time

Estimated

Shipping Time*

Estimated

Total Order Time

Calendars

5-7 business days

3-5 business days

8-12 business days

Cards/Postcard

5-7 business days

3-5 business days

8-12 business days

Photo Books

5-7 business days

3-5 business days

8-12 business days

Posters

5-7 business days

3-5 business days

8-12 business days

FedEx 2-day (delivered by 5pm on second business day, no Saturday delivery)

 

Photo Product

Estimated

Printing Time

Estimated

Shipping Time*

Estimated

Total Order Time

Calendars

5-7 business days

2 business days

7-9 business days

Cards/Postcards

5-7 business days

2 business days

7-9 business days

Photo Books

5-7 business days

2 business days

7-9 business days

Posters

5-7 business days

2 business days

7-9 business days

FedEx Overnight (delivered by 5pm next business day, no Saturday delivery)

 

Photo Product

Estimated

Printing Time

Estimated

Shipping Time*

Estimated

Total Order Time

Calendars

5-7 business days

1 business day

6-8 business days

Cards/Postcards

5-7 business days

1 business day

6-8 business days

Photo Books

5-7 business days

1 business day

6-8 business days

Posters

5-7 business days

1 business day

6-8 business days

For information on shipping charges, please visit our pricing page .

*Freeze Frame Publishing does not ship to countries outside of the United States. We apologize for any inconvenience.

Return/Refund Policy: Freeze Frame Publishing does not offer refunds on custom printed products except in the event of a manufacturing defect. We will offer a full replacement or refund in the event of a defect upon return of the defected product. You must inform us  of the defect within 7 days of receipt to be eligible for a refund or replacement. Please contact us  to arrange the return of your product.

** Please remember that Freeze Frame Publishing does not review, edit or change your product in any manner. Please visit our Help section for further information on reviewing your photo book before it is printed.

Cancellation Policy: Please be sure you are ready to place your order before submitting your completed project to us. Freeze Frame Publishing does not accept cancellations on orders. If an order is placed unintentionally, please contact us  immediately to prevent processing of your order and a charge to your credit card.

                                                                                                                                                                                                                                                   

Copyright 2008-2009 Freeze Frame Publishing, LLC.  All rights reserved.


 

 

 

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